The Complete Platform for Modern Healthcare in Uganda
Mediloop gives clinics, hospitals, pharmacies, and labs everything they need to deliver better care. Seamless record sharing and tools built for Uganda.
Built for Every Type of Healthcare Facility
Whether you run a single clinic or a hospital network, Mediloop adapts to your workflows.
Hospitals & Clinics
Full EMR, appointment scheduling, ward management, and care coordination across departments.
- Patient records & history
- Appointment management
- Ward & bed management
- Referral network
Pharmacies
Inventory management, prescription dispensing, cold-chain monitoring, and drug interaction checks.
- Prescription dispensing
- Inventory & stock alerts
- Batch & expiry tracking
- Drug interaction checks
Laboratories
Lab order management, digital result delivery straight to patient UHID, and specimen logistics.
- Lab order management
- Digital result delivery
- FHIR-compliant records
- Automated notifications
Public Health Centres & Gov
Built for public facility reality with corroborated duty rosters, absence categorization, and unstaffed routing.
- Corroborated attendance
- Advance duty rosters
- WISN staffing need
- Outbreak surveillance
Private & PNFP Facilities
Sector-aware: private clinics get revenue analytics; faith-based/not-for-profit facilities get outreach and grant reporting.
- Sector-aware dashboards
- Donor & grant reporting
- Financial analytics
- Care team tracking
Multi-Branch Networks
Shared patient identity across hospital branches with strict tenant isolation enforced at the infrastructure level.
- Group-wide patient ID
- Tenant isolation fails closed
- Branch inventory balancing
- Centralized audits
Everything You Need to Deliver Better Care
A complete platform designed for Uganda healthcare environment, from clinical decision support to reliable offline resilience.
AI Clinical Decision Support
Real-time AI assistance during consultations: differential diagnoses, drug interactions, treatment recommendations, and critical value alerts.
Complete Longitudinal Records
Access full patient history from all connected facilities. See medications, allergies, lab results, and past diagnoses instantly with patient consent.
Built-in Video Consultations
Secure built-in video consultations: conduct remote patient appointments with zero per-minute platform fees.
Front-Desk Insurance Verification
Check patient cover in seconds, request prior authorisation, and file claims directly from the reception desk without calling the insurer.
Workforce & Facility Staffing
Real duty rosters, verified clinician presence records, and workload staffing need assessments.
WhatsApp Patient Engagement
Patients receive appointment reminders, lab results, and medication reminders via WhatsApp. No app download required.
Offline Resilience Fallback
Continue seeing patients and recording consultations during internet drops. Data syncs automatically when connection returns.
Tenant Isolation Fails Closed
End-to-end encryption, role-based access control, and strict data isolation where unresolvable permissions default to show nothing.
Already Running an EMR or Hospital Management System?
You do not need to discard your current software. Facilities can integrate directly with Mediloop infrastructure via our Developer Portal and standard FHIR APIs to access national patient ID, real-time insurance claims, and courier delivery.
Get Started in 4 Simple Steps
From registration to your first patient, we make onboarding fast and painless.
Register Your Facility
Fill in your facility details: name, type, location, and contact information on our online registration form. Takes less than 5 minutes.
Verification & Approval
Our team verifies your facility credentials and approves your account. You will receive a notification once approved, typically within 24 hours.
Set Up Your Team
Log in to the provider portal, add your staff members using their Mediloop UHID, assign roles (doctor, pharmacist, nurse, admin), and configure your workflows.
Start Serving Patients
Access patient records with their consent, manage appointments, dispense medications, process lab orders, and coordinate care from one platform.
Simple, Transparent Pricing
Pay per seat. No hidden fees. Cancel anytime.
Basic
Core EMR for clinics, pharmacies, and labs. No AI features.
- Full EMR access
- Patient management (UHID)
- Appointments & scheduling
- Pharmacy inventory management
- Lab results & management
- Billing & invoicing
- FHIR R4 data exchange
- Mobile & web access
- WhatsApp notifications
- Basic reports & analytics
- Email support (48hr response)
- xAI clinical decision support
- xDrug interaction AI
- xDocument OCR
Premium
Coming SoonEverything in Basic plus full AI-powered clinical support.
- Everything in Basic
- AI clinical decision support
- Drug interaction checking (AI)
- Prescription validation & analysis
- Document OCR (prescriptions, IDs)
- Intelligent inventory predictions
- Patient risk assessment & triage
- RAG-based medical knowledge search
- Symptom checker & diagnosis AI
- Treatment recommendations
- AI-powered analytics & insights
- Priority support (24hr response)
- Advanced dashboards
Enterprise
Coming SoonVolume pricing for hospital networks. 20+ seats.
- Everything in Premium
- Multi-facility management
- Custom integrations
- Dedicated account manager
- On-site training
- SLA: 99.5% uptime
- Custom workflows
- API access for internal tools
- White-label options
- Phone support (1hr response)
Calculate Your Exact Cost
Adjust seats and billing cycle to see your real-time total
Pricing Calculator
See your exact cost in real time
Need a custom plan for a large hospital network? Contact our team
Trusted by Healthcare Providers Across Uganda
"Mediloop has transformed how we manage patient records. We can now see a patient full history from any of our branches instantly."
"The AI drug interaction checker has prevented several serious medication errors. It is like having a clinical pharmacist available 24/7."
"Our lab results now reach patients and referring doctors within minutes. The FHIR integration with the national health system is seamless."
Enterprise-Grade Security for Patient Data
Mediloop is built to the highest security standards. Patient data is encrypted at rest and in transit, with full audit trails and consent management.
Integrate Your Existing System with Mediloop
If your facility already uses an EMR, you do not need to switch. Mediloop provides a FHIR R4-compliant API that lets your existing system exchange patient records, lab results, prescriptions, and more with the Mediloop network.
- FHIR R4 REST API, standard-compliant integration
- Webhooks for real-time data sync
- Patient record exchange with consent
- Lab orders and results integration
- Prescription and medication data
- Sandbox environment for testing
GET /fhir/Patient?identifier=UG867551443P
Authorization: Bearer <your-api-key>
{
"resourceType": "Patient",
"id": "UG867551443P",
"name": [{ "family": "Nakato",
"given": ["Sarah"] }],
"birthDate": "1990-03-15",
"gender": "female"
}Ready to Join Uganda Healthcare Network?
Register your facility today and start delivering better care to your patients. Our team will verify and approve your account within 24 hours.
Questions? Call +256 775 035 244 or WhatsApp us